This are just a few of transformations we experience on daily basis: from CFO to Policy Enforcer to Strategist to Forensics Pro to Computer Geek to Legal Authority.
If you are interested to read more on the subject, please, go back to my very first two-parts post linked below:
Karl Pilkington of Ricky Gervais Show and An Idiot Abroad has nothing to do with CFOs and Controllers. Nevertheless, his unconventional wisdom, profound understanding of how bizarre life is, and unwavering ability to stay calm, deserve recognition in this blog. After all, the majority of issues we discuss are related to coping with the overwhelming strangeness of our professional existence, and human behavior. Moreover, we look for the ways to get rid of our anxiety and frustration, and Karl has a good grip on his emotions and an admirable attitude towards life. Watch the video at the the end of this post and you will see what I am talking about.
It is difficult for over-educated and jaded people like us, who spent their lives doing what was expected, to take lessons from someone who accepts life as it comes and is not afraid to voice his unusual opinions. Karl Pilkington possesses the truthful innocence that we either never had or lost in the early stages of our childhood through severe parental and educational brainwashing. Nevertheless, considering how frustrated most of us are with our lives, we should definitely try. So, here are five lessons The Frustrated CFO draws from Karl Pilkington's wisdom. None of them are profound breakthroughs and you probably knew them to be true already. It's just that we frequently forget these truths, while Karl lives by them.
1. If you keep your cool and don't refuel attackers, they stop pretty quickly. We see Ricky laughing at Karl's every sentence, calling him names, etc. Karl just sits there with Zen calm, not even smiling, or saying anything back. The attack dies very quickly.
2. If you don't retaliate people's insults, you automatically get yourself on the sympathetic side of the argument. Ricky calls Karl an idiot, an empty-headed buffoon, etc. We never hear a single crass word back. So, what happens? People say that Ricky is "soooo mean" and everyone loves Karl.
3. If you criticize a group of people instead of attacking a particular individual representing that group, it will have a much better effect. When you address faults of one person they get offended and stop listening. When you speak about shortcomings in general terms, people think its not about them, but subconsciously may recognize their own traits. Karl never says "my doctor," or refers to his local Chinese restaurant. So, instead of attacking an employee whose lack of urgency drives you insane, or throwing accusations of oppression into someone's face, we should find a right moment to talk about laziness and bullying in general.
4. You can speak your mind and cover up your harshest statements with innocent humor. Of course, this one is hard - not everyone possesses a sense of humor, but I found for myself that a smile alone goes a long way when you make severe statements.
5. This is the hardest lesson to learn. If you manage to unclog your mind of politically correct, pre-programmed bullshit, you can unlock free-thinking abilities that you didn't suspect were inside your head.
Here is an illustration to the last post's discussion on Bill of Rights in the workplace environment. It would be humorous if it wasn't so sad. The split between what goes inside us and what we must show on the surface is one of the major causes of frustration and anxiety. It is probably the most difficult aspect of having a successful career as CFO's, CAO's, Controllers, etc. In reality, it is true for all C-level employees, especially in small and mid-size privately-held businesses.
I thought I'd show you my own Page of Frustration. However, I insist that if you decide to use this method of release, you should create one for yourself according to the general description I provided in item 2 of my previous post One CFO's Personal Tools for Frustration Relief. The process of designing your own Page will not only help you to work out the real reasons behind the frustration, but will also have a therapeutical effect.