From an actual email:
"Frankly, I left our meeting here on Monday with the conviction that you attended under duress but would otherwise rather have been doing pretty much anything else. PNC is a month behind every other bank, and we used up considerable goodwill with these entities to secure you and Alberto a seat at the table. No other bank has been treated so deferentially, which PNC earned by being our lender in the past three years. However, watching you play with your phone in your lap during our meeting and appearing otherwise bored suggested to me that there was a huge disconnect between what we have been attempting to do for PNC and how it is being perceived."
Business Owner