From an actual email exchange that took place this morning (quoted as was written):
From a Customer to Operations Department of A_C Company:
Please deliver the second truckload from our current order on Monday 12/21. Please confirm.
From the Operations Department to the Customer, copying A_C Company's CEO as per protocol:
Good morning Bob,
Thanks for providing the delivery date! We will begin to secure trucking.
From the CEO to the entire Operations Department, copying The Frustrated CFO and Managing Partners:
Please find a trucker who will not spill the product, drive into the customer's gardens, or drive recklessly through their parking lot damaging their employee's car, which all happened to this valuable customer in the recent past.